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Privacy

"I hereby confirm that my personal information below are accurate, and consent to Lotte Coralis Viet Nam to collect and use as follows regarding to register Lotte service.
1. Information Require: Name(in English),Phone number, E-mail.
2. Retention period of personal information Personal information is retained from the date of consent until one (1) year.
3. Refusing to consent to the collection is allowed, but there would be limitation of services.
I agree with Lotte's collection and use of my personal information for Lotte Service registration.
(We consider you agree with above contents about personal information collection by ticking checkbox and 'Send Enquiry' button)."

I Agree With Lotte's Policy
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LOTTE Department Store
Located within Lotte Center Hanoi, Lotte Department Store offers a modern destination for shopping, dining, and entertainment — where international brands and lifestyle experiences come together in the heart of the capital.
LOTTE Department Store, 54 Lieu Giai, Hanoi
Map
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Participating Brands
AVENUEL Discount
LS.POINT Participation
VOUCHER Usage
A Taste of City
Café
Restaurants
Entertainment
Amenities
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Café
Maison Marou
1F
Lotte Department Store
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Café
Delica-Hans
1F
Lotte Department Store
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Café
Starbucks
1F
Lotte Department Store
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Café
Mochi Sweet
5F
Lotte Department Store
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Restaurants
Pizza 4P's
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Lotte Department Store
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Restaurants
Wulao
3F
Lotte Department Store
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Restaurants
Thai express
3F
Lotte Department Store
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Restaurants
Lách ca lách cách by Phố Ngon 37
3F
Lotte Department Store
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Restaurants
De Faifo - Cơm Gà Hội An
3F
Lotte Department Store
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Restaurants
DOOKKI
3F
Lotte Department Store
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Restaurants
Manwah
6F
Lotte Department Store
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Restaurants
iSushi
6F
Lotte Department Store
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Restaurants
Gojumong
6F
Lotte Department Store
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Restaurants
Shogun
6F
Lotte Department Store
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Restaurants
Meiwei
6F
Lotte Department Store
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Restaurants
Tantan Noodles Kitchen
6F
Lotte Department Store
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Restaurants
Yutang
6F
Lotte Department Store
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Entertainment
Playtimes
5F
Lotte Department Store
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Entertainment
Photo Objet
3F
Lotte Department Store
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Amenities
Avenuel Lounge
3F
Lotte Department Store
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Amenities
Baby Nursery
5F
Lotte Department Store
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Amenities
Service Lounge
5F
Lotte Department Store
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Amenities
Baby strolley
5F
Lotte Department Store
Membership program
Standard
Avenuel LIME
Avenuel Green
Avenuel Orange
LOTTE CLUBS
Condition:
Become a member at the time of successful registration
Benefit:
Accumulate 1% of bill value when shopping at Lotte Department Store Hanoi & Lotte Mall West Lake Hanoi (100 VND = 1 LS.POINT)
Use AVAILABLE points to shop (1 LS.POINT = 1 VND)
Updates DEALS for member only
Condition:
Total purchase value from 100 million VND
Member must purchase at least 12 days per year and across 3 categories
Benefit:
Accumulate 1% of bill value when shopping at Lotte Department Store Hanoi & Lotte Mall West Lake Hanoi (100 VND = 1 LS.POINT)
Welcome Gift
AVENUEL LOUNGE beverage TAKE-OUT service (once a day/ only for AVENUEL cardholders)
FREE CAR PARKING for 2 hours per day during store operating hours
Condition:
Total purchase value from 200 million VND
Member must purchase at least 12 days per year and across 3 categories
Benefit:
Accumulate 1% of bill value when shopping at Lotte Department Store & Lotte Mall West Lake Hanoi (100 VND = 1 LS.POINT)
Welcome Gift
Discount 3 - 10% when shopping at Lotte Department Store & Lotte Mall West Lake Hanoi
Enjoy EXCLUSIVE promotions from Partners of Lotte Department Store & Lotte Mall West Lake Hanoi
Access to AVENUEL LOUNGE once a day (accompanied by a maximum of 3 people)
FREE CAR PARKING for 3 hours per day during store operating hours
Condition:
Total purchase value from 400 million VND
Member must purchase at least 12 days per year and across 3 categories
Benefit:
Accumulate 1% of bill value when shopping at Lotte Department Store & Lotte Mall West Lake Hanoi (100 VND = 1 LS.POINT)
Welcome Gift
SPECIAL GIFT for special occasions
Discount 3 - 10% when shopping at Lotte Department Store & Lotte Mall West Lake Hanoi
Enjoy EXCLUSIVE PROMOTIONS from Partners of Lotte Department Store & Lotte Mall West Lake Hanoi
Access to AVENUEL LOUNGEAVENUEL LOUNGE once a day (accompanied by a maximum of 3 people)
FREE CAR PARKING for 6 hours per day during store operating hours
Lotte Cosmetics Club Member Benefits:
Receive a private 5% coupon worth up to 500,000 points on the LS.POINT app
Welcome gift: Get 100,000 LS.POINT instantly
EXCLUSIVE WORKSHOPS: Join private skincare sessions with experts, discover new products, and enjoy personalized services
SPECIAL PRIVILEGES from nearly 40 premium beauty brands such as Shiseido, Lancôme, SK-II, Prada, and more

(*) Applicable to participating brands

(*) Applicable with other promotion/ Cannot combine receipt

Lotte Golf Club Member Benefits:
Receive a private 5% coupon worth up to 1,000,000 points on the LS.POINT app
Additional 5% direct discount at selected golf brands
Complimentary access to the AVENUEL Lounge for VIP customers (once per month)
WELCOME GIFT
Enjoy a variety of EXCLUSIVE weekly and monthly available from LOTTE and participating brands

(*) Applicable with other promotion/ Cannot combine receipt

(*) Applicable with other promotion/ Cannot combine receipt

AvenueL Membership Benefits
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Voucher
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Phiếu quà tặng Lotte Department Store là phiếu mua sắm trả trước, được sử dụng để mua sắm tại Lotte Department Store và hệ thống đối tác trên toàn quốc. Phong cách trao quà tặng mới – một món quà phong cách và ý nghĩa dành tặng cho người thân và đối tác.

Contact:

024 3333 2514 or 024 3333 2579

Contact
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Customer Service
024 3333 2500
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Service Lounge
024 333 2579
024 333 2514
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AvenueL Lounge
024 3333 2324
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54 Lieu Giai, Giang Vo Ward, Hanoi

LOTTE CENTER HANOI TEL : +84-24-3333-6000 FAX : +84-24-3333-6003
COPYRIGHT ©2022 LOTTE CENTER HANOI. ALL RIGHTS RESERVED